Privacy Policy

Effective January 7, 2026

1. Introduction

CoreNovus ("we", "us", or "our") operates the Ainalyn AI Solution Platform and Marketplace (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you voluntarily provide when you:

  • Register for an account
  • Subscribe to our Service
  • Contact us for support
  • Participate in surveys or promotions

This information may include:

  • Name and email address
  • Billing address and payment information
  • Username and password
  • Organization name (for business accounts)

2.2 Usage Data

We automatically collect certain information when you access the Service, including:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on pages
  • Features used and actions taken within the Service
  • Error logs and performance data

2.3 Local Execution Data

Ainalyn is designed with privacy in mind. AI Solutions execute locally on your device, which means:

  • Your data processed by AI Solutions remains on your device
  • We do not have access to the content processed by local AI executions
  • Only metadata related to usage (e.g., execution counts) may be collected for billing purposes

3. How We Use Your Information

We use the collected information for various purposes:

  • To provide and maintain our Service
  • To process transactions and send billing information
  • To notify you about changes to our Service
  • To provide customer support
  • To gather analytics to improve our Service
  • To detect, prevent, and address technical issues
  • To send promotional communications (with your consent)
  • To comply with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following situations:

4.1 Payment Processing

All payments are processed by Paddle.com Market Limited, which acts as the Merchant of Record for all transactions. When you make a purchase, your payment information is shared with Paddle for processing. Paddle's privacy policy governs how they handle your payment data.

4.2 Service Providers

We may share information with third-party vendors who perform services on our behalf, such as data analysis, email delivery, and customer service.

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests by public authorities.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.5 With Your Consent

We may share your information for other purposes with your explicit consent.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encryption of data in transit (SSL/TLS)
  • Secure storage of sensitive information
  • Regular security assessments
  • Access controls and authentication measures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Portability: Request transfer of your data to another service
  • Objection: Object to processing of your personal data
  • Withdrawal: Withdraw consent for data processing

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

Types of cookies we use:

  • Essential Cookies: Required for the Service to function properly
  • Analytics Cookies: Help us understand how visitors interact with our Service
  • Preference Cookies: Remember your settings and preferences

9. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.

10. Age Requirements

Our Service is intended for users who are at least 18 years old. We do not knowingly collect personal information from individuals under 18. If you are under 18, please do not use the Service or provide any personal information to us.

If the laws of your jurisdiction set a different minimum age for using online services or for data collection, you must comply with those local requirements. If we become aware that we have collected personal information from someone who does not meet the applicable age requirement, we will take steps to delete that information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Service, you consent to the transfer of your information to these countries.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: